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User Guide Chapter 10 Troubleshooting
10.8 Troubleshooting at Installation
If the iSCSI port of the disk array cannot be set or the disk cannot be recognized by the host when
installing the disk array, check the disk array settings following the procedure described below.
10.8.1 The IP Address of the iSCSI Port cannot be set on the NEC Storage Manager
Initialization Wizard.
The same IP address cannot be set to multiple iSCSI ports in a disk array. If an IP address conflict
occurred when setting an IP address, specify a unique IP address to each iSCSI port.
10.8.2 The logical disks of the disk array cannot be recognized by the host, or an error
message is displayed
The following figure shows the confirmation procedure. First, execute ping to the iSCSI port of the disk
array from the iSCSI port of the host (the appropriate NIC of software initiator), and check whether ping
is successfully sent. For details about how to send ping, refer to the PING communication method of
each OS.