NETGEAR D6220 User Manual

16
Troubleshooting
This chapter provides information to help you diagnose and solve problems you might experience with your
modem router. If you do not find the solution here, check the NETGEAR support site at netgear.com/support
for product and contact information.
The chapter contains the following sections:
• Quick Tips for Troubleshooting on page 251
• Troubleshoot With the LEDs on page 252
• You Cannot Log In to the Modem Router on page 253
• Troubleshoot the Internet Connection on page 254
• Changes Are Not Saved on page 258
• Troubleshoot the WiFi Connectivity on page 258
• Troubleshoot Your Network Using the Ping Utility on page 259
250

NETGEAR D6220 Specifications

General

DSL WAN	-
Ethernet WAN	Yes
SIM card slot	No
Wi-Fi band	Dual-band (2.4 GHz / 5 GHz)
Top Wi-Fi standard	Wi-Fi 5 (802.11ac)
WLAN data transfer rate (max)	900 Mbit/s
Product type	Tabletop router
Product color	Black
Security algorithms	WPA, WPA2, WPA2-PSK
Cabling technology	10/100/1000Base-T(X)
Networking standards	IEEE 802.11ac
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Ethernet LAN interface type	Gigabit Ethernet
USB 2.0 ports quantity	1
Ethernet LAN (RJ-45) ports	5
Power source type	AC
Routing protocols	IP
Antennas quantity	2
Cables included	LAN (RJ-45), Phone (RJ-11)

Weight and Dimensions

Depth	182 mm
Width	240 mm
Height	41 mm
Weight	341 g