NETGEAR D6220 User Manual

If the PPPoE or PPPoA connection is not working, make sure that your service name, user name, and
password are set correctly. Or your ISP might not be able to provide an Internet connection. For more
information, see one of the following sections:
• Specify an ADSL Connection With a Login and PPPoA or PPPoE Service on page 46
• Specify a VDSL Connection With a Login and PPPoE Service on page 56
• Specify a Cable Connection With a Login and PPPoA or PPPoE Service on page 65
If your settings are correct, try to reestablish the PPPoE or PPPoA connection (see Reestablish the PPPoE
or PPPoA Connection on page 257).
Reestablish the PPPoE or PPPoA Connection
If your PPPoE or PPPoA configuration information is correct (see Verify the PPPoE or PPPoA Connection
on page 256), your PPPoE or PPPoA connection is working.
To reconnect if your PPPoE or PPPoA connection does not function:
1. Launch a web browser from a WiFi-enabled computer or mobile device device that is connected to the
network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the modem router user name and password.
The user name is admin.The default password is password.The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > ADVANCED Home.
The ADVANCED Home page displays.
5. In the Internet Port pane, click the Connection Status button.
The Connection Status page displays.
6. Click the Connect button.
The modem router attempts to reconnect.
If you cannot connect after several minutes, you might be using an incorrect service name, user name, or
password. Or your ISP might not be able to provide an Internet connection. For more information, see one
of the following sections:
• Specify an ADSL Connection With a Login and PPPoA or PPPoE Service on page 46
• Specify a VDSL Connection With a Login and PPPoE Service on page 56
• Specify a Cable Connection With a Login and PPPoA or PPPoE Service on page 65
Unless you connect manually, the modem router does not authenticate using PPPoE
or PPPoA until data is transmitted to the network.
Note
Troubleshooting
257
AC1200 WiFi VDSL/ADSL Modem Router Model D6220

NETGEAR D6220 Specifications

General

DSL WAN	-
Ethernet WAN	Yes
SIM card slot	No
Wi-Fi band	Dual-band (2.4 GHz / 5 GHz)
Top Wi-Fi standard	Wi-Fi 5 (802.11ac)
WLAN data transfer rate (max)	900 Mbit/s
Product type	Tabletop router
Product color	Black
Security algorithms	WPA, WPA2, WPA2-PSK
Cabling technology	10/100/1000Base-T(X)
Networking standards	IEEE 802.11ac
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Ethernet LAN interface type	Gigabit Ethernet
USB 2.0 ports quantity	1
Ethernet LAN (RJ-45) ports	5
Power source type	AC
Routing protocols	IP
Antennas quantity	2
Cables included	LAN (RJ-45), Phone (RJ-11)

Weight and Dimensions

Depth	182 mm
Width	240 mm
Height	41 mm
Weight	341 g