a. Select either the No or the I don’t know radio button.
b. Click the Next button.
c. Enter the MAC address of the computer or router with which you previously were able to connect
to the Internet.You might find the MAC address on the product label of your device. Enter the
MAC address in the AABBCCDDEEFF format, not in the AA:BB:CC:DD:EE:FF format.
d. Click the Next button.
19. If the Congratulations! page still does not display and the modem router still does not connect to the
Internet, do the following:
a. Review all your settings and make sure that you selected the correct options and entered everything
correctly.
b. Run the NETGEAR installation assistant one more time.
c. Contact your ISP to verify that you are using the correct configuration information.
d. Read Troubleshoot the Internet Connection on page 254.
e. If problems persist, register your NETGEAR product and contact NETGEAR technical support.
Set Up the Modem Router for Cable Service
You can install your modem router for cable service or for DSL service. If you use a cable modem, follow
the procedure that is described in this section. If you use a DSL modem, follow the procedure that is described
in Cable the Modem Router for DSL Service and Access the Modem Router on page 19.
The NETGEAR installation assistant can detect the type of ISP connection and presents pages on which
you can you enter the required information.The following procedure describes common steps that you must
follow for most ISPs, but also includes some uncommon steps that you might need to follow only for some
ISPs. Other uncommon steps such as configuring IPTV options and configuring DHCP Option 61 that are
required only for some ISPs are not included in the following procedure.
The following figure shows the cabling of your modem router for cable service.
Install and Access the Modem Router and Its Network
25
AC1200 WiFi VDSL/ADSL Modem Router Model D6220
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