45762101TH Rev.1
2-21
2. TROUBLESHOOTING PROCEDURES
No.
Category
PJL Status
Code
Error Warning Description
23 Error 40033 (K) 1
2
3
4
5
Please check Image Drum Unit.
Please see Help for details.
The image drum is not
correctly installed.
Error 343 : K
24
Error
+
Information
- 1
2
3
4
5
Please install new Image Drum Unit.
For Maximum Performance Always
Use %COMPANY_NAME% Original.
Please see Help for details.
This should be appeared
after the drum life
error messages when
OKIORIGINALCONSUMABLEDISPLAY
is ON to display this.
Error 353 : K
25
Error
+
Information
- 1
2
3
4
5
Please install new Image Drum Unit.
For Maximum Performance Always
Use %COMPANY_NAME% Original.
Please see Help for details.
This should be appeared
after the drum life
error messages when
OKIORIGINALCONSUMABLEDISPLAY
is ON to display this.
Error 563 : K
26 Error 40580 1
2
3
4
5
Caution, unknown Consumable detected.
Go to User Manual "Trouble
Shooting" to restore operation.
Unknown Consumable
detected. Use a special
startup(Press Cancel
when power on) to start
the printer to on-line, but
a history will be recorded.
27 Error 40021
40720
1
2
3
4
5
Please check the %COVER%.:
%ERRCODE%
Please close the %COVER%.
Please see Help for details.
The cover is open.
Error 310 : Top Cover
Error 587 : Rear Cover
%COVER%
top cover
rear cover
28 Error 40788 1
2
3
4
5
ADF Cover Open
Please see Help for details.
Indicates that ADF cover
of scanner unit is opened.
Indicates that inter-lock
cover of scanner unit is
lifted up.
Notes: If inter-lock
cover is lifted up during
scanning from document
feeder, system will display
document jam.
No.
Category
PJL Status
Code
Error Warning Description
29 Error 40789 1
2
3
4
5
Document Jam
Please open the scanner unit and
the ADF cover.
Please see Help for details.
Indicates that the
document jam occurred
during the scanning.
30 Error 40779 1
2
3
4
5
Lamp Error. Please call service.
<%CODE%>
Please see Help for details.
Indicates that the lamp
error is occured.
This message is
displayed because of the
light intensity of lamp is
weaker.
%CODE% : details
=1:Calibration defective
(device)
=2:Calibration defective
(LED)
=3:Calibration
defective (timewise
deterioration)
31 Error 40780 1
2
3
4
5
Power OFF/ON
Carriage Error <1>
Please see Help for details.
Indicates that the caridge
error is occurred.
This message is displayed
because of the calidge
of scanner doesn't work
normally.
<1>:
The calidge of scanner
doesn't work normally.
32 Error 40734 1
2
3
4
5
USB Memory Full
Please see Help for details.
Close
Indicates that the file
saving is failed bacause
of USB memory doesn't
have enough free space.
The file saving is aborted.
33 Error 40731 1
2
3
4
5
Writing Failed
Please see Help for details.
Close
Indicates that the file
saving is failed for the
reasons of being in a
write-protected state.
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