IFAX Troubleshooting
D629 42 SM
Communication
Route
Item Action [Remarks]
Between machine
and e-mail server
1. LAN settings in
the machine
Check the LAN parameters
Check if there is an IP address conflict
with other PCs.
[Use the “Network” function in the User
Tools.
If there is an IP address conflict, inform the
administrator.]
2. E-mail account on
the server
Make sure that the machine can log
into the e-mail server.
Check that the account and password
stored in the server are the same as in
the machine.
[Ask the administrator to check.]
3. E-mail server Make sure that the client devices
which have an account in the server
can send/receive e-mail.
[Ask the administrator to check.
Send a test e-mail with the machine’s own
number as the destination. The machine
receives the returned e-mail if the
communication is performed successfully.]
Between e-mail
server and internet
1. E-mail account on
the Server
Make sure that the PC can log into the
e-mail server.
Check that the account and password
stored in the server are the same as in
the machine.
[Ask the administrator to check.]
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