Ricoh D129 - Page 514

Service Call Conditions
SM 6-25 D129/D130
Trouble-
shooting
650 -
Communication error of the remote service modem
(Embedded RCG-M)
-001 -
Authentication error
The authentication for the Embedded RCG-M fails at a dial up connection.
 Incorrect SP settings
 Disconnected telephone line
 Disconnected modem board
Check and set the correct user name (SP5816-156) and password
(SP5816-157).
-004 -
Incorrect modem setting
Dial up fails due to the incorrect modem setting.
 Same as -001
Check and set the correct AT command (SP5816-160).
-005 -
Communication line error
The supplied voltage is not sufficient due to a defective communication line
or defective connection.
 Same as -001
Consult with the user's local telephone company.
-013 -
Modem board error 1
The modem board does not work properly even though the setting of the
modem board is installed with a dial up connection.
 Same as -001
1. Install the modem board.
2. Check and reset the modem board setting with SP5816.
3. Replace the modem board.
-014 -
Modem board error 2
The modem board is installed even though the RCG-N is installed.
1. Uninstall the modem board, if it is installed.
2. Check that the Wireless LAN or Ethernet LAN is working properly.