Ricoh D158 - Page 870

Error Codes
D702 28 SM
Code Meaning Suggested Cause/Action
6-99 V.21 signal not stopped within
6 s
Replace the FCU.
13-17 SIP user name registration
error
 Double registration of the SIP user name.
 Capacity for user-name registration in the
SIP server is not sufficient.
13-18 SIP server access error  Incorrect initial setting for the SIP server.
 Defective SIP server.
13-24 SIP authentication error  Registered password in the device does
not match the password in the SIP server.
13-25 Network I/F setting error  IPV4 is not active in the active protocol
setting.
 IP address of the device is not registered.
13-26 Network I/F setting error at
power on
 Active protocol setting does not match the
I/F setting for SIP server.
 IP address of the device is not registered.
13-27 IP address setting error  IP address of the device is not registered.
13-28 Failed to obtain the HGW
extension number
 Check the HGW setting, and then remove
extension numbers not being used, to
make available space for obtaining
extension numbers.
13-29 HGW access error  Check the HGW IP address and LAN
cable connection and solve any problem.
13-30 HGW error for not being
registered
 Check the user settings.
13-31 An error due to lack of
communication resources
13-32 An error due to disconnected
communication
 Check the user settings.
13-33 Capability exchange failure  The connected device may not be
guaranteed by Ricoh to support
connection.
13-34 An error due to connecting to
a non-IP Fax device
 The machine at the other end does not
support IP-FAX.
13-35 A temporary error at the
connected device
 Check the destination device.
13-36 An error due to congestion  Contact your phone service
representative. 13-37 Network error