TYPE M1
(D702)
Code Meaning Suggested Cause/Action
13-38 An error due to NGN being
temporarily unavailable
13-39 Failed to receive a response
from the connected device
Check the LAN cable connection.
Check the user's connection environment
and solve any problem.
13-40 Other errors Received other SIP-related error
13-41 Fax session connection error The connected device may not be
guaranteed by Ricoh to support
connection.
14-00 SMTP Send Error Error occurred during sending to the
SMTP server. Occurs for any error other
than 14-01 to 16. For example, the mail
address of the system administrator is not
registered.
14-01 SMTP Connection Failed Failed to connect to the SMTP server
(timeout) because the server could not be
found.
The PC is not ready to transfer files.
SMTP server not functioning correctly.
The DNS IP address is not registered.
Network not operating correctly.
Destination folder selection not correct.
14-02 No Service by SMTP Service
(421)
SMTP server operating incorrectly, or the
destination for direct SMTP sending is not
correct.
Contact the system administrator and
check that the SMTP server has the
correct settings and operates correctly.
Contact the system administrator for direct
SMTP sending and check the sending
destination.