Error Codes
D702 32 SM
Code Meaning Suggested Cause/Action
14-09 Authorization Failed for
Sending to SMTP Server
POP-Before-SMTP or SMTP authorization
failed.
Incorrect setting for file transfer
14-10 Addresses Exceeded Number of broadcast addresses
exceeded the limit for the SMTP server.
14-11 Buffer Full The send buffer is full so the transmission
could not be completed. Buffer is full due
to using Scan-to-Email while the buffer is
being used send mail at the same time.
14-12 Data Size Too Large Transmission was cancelled because the
detected size of the file was too large.
14-13 Send Cancelled Processing is interrupted because the
user pressed Stop.
14-14 Security Locked File Error Update the software because of the
defective software.
14-15 Mail Data Error The transmitting a mail is interrupted via
DCS due to the incorrect data.
Update the software because of the
defective software.
14-16 Maximum Division Number
Error
When a mail is divided for the mail
transmission and the division number of a
mail are more than the specified number,
the mail transmission is interrupted.
Update the software because of the
defective software.
14-17 Incorrect Ticket Update the software because of the
defective software.
14-18 Access to MCS File Error The access to MCS file is denied due to
the no permission of access.
Update the software because of the
defective software.
14-20 SMTP Authentication error Make sure the administrator’s e-mail address
is same as the SMTP authentication address
or POP before SMTP address.
14-21 Transmission error of S/MIME Register the correct user certificate and device
certificate.
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