Ricoh M160 - Sc100 (Scanning)

Service Call
SM 6-3 M160/M161
Troubleshooting
If the operator does not touch “Reset”
The next message tells the operator that the machine will reset automatically and that the
previous job was lost and must be started again. After reading the message, the operator
touches “Confirm” on the screen. The next screen shows the number and title of the SC code,
and stops until the operator turns the machine off and on.
If the operator touches “Reset”
If the operator touches "Reset" to bypass the 30-second interval for the machine to reboot,
the machine reboots immediately and the operation panel displays the copy screen.
 Do not try to use the operation panel during an automatic reboot. If the Remote Service
System is in use, the SC code is sent immediately to the Service Center.
6.2.2 SC100 (SCANNING)
SC No. Level Error Name/Error Condition/Major Cause/Solution
SC101 D
Exposure Lamp Error
The scanner has scanned the white plate, but cannot detect the
certain white level.
 Defective exposure lamp
 Defective exposure lamp stabilizer
 Defective power source harness
 Defective signal harness
 High-voltage cable leak
 Defective darkness starting characteristic
Turn the main power OFF and then ON.
SC No. Level Error Name/Error Condition/Major Cause/Solution
SC120 D
Scanner home position error 1
The scanner home position sensor does not detect the scanner
leaving the home position.
 Defective scanner home position sensor
 Defective scanner home position sensor harness
 Defective scanner motor driver
 Defective scanner motor