Service Call
M160/M161 6-20 SM
SC No. Level Error Name/Error Condition/Major Cause/Solution
SC559-00 A
Fusing jam detected 3 times in succession
Fusing jam is detected three times in succession.
Paper is wrapped around the fusing roller.
Clear the SP: fusing SC.
6.2.7 SC600 (DEVICE COMMUNICATION)
SC No. Level Error Name/Error Condition/Major Cause/Solution
SC632-00 B
Counter device error 1
After 3 attempts to send a data frame to the optional counter
device via the serial communication line, no ACK signal was
received within 100 ms.
Serial line between the optional counter device, the relay board
and copier control board is disconnected or damaged.
Turn the main power off/on.
Check the serial communication line.
SC No. Level Error Name/Error Condition/Major Cause/Solution
SC633-00 B
Counter device error 2
After communication was established, the controller received
the brake signal from the accounting device.
Serial line between the optional counter device, the relay board
and copier control board is disconnected or damaged.
Turn the main power off/on.
Check the serial communication line.