Ricoh M160 - Page 265

Service Call
SM 6-21 M160/M161
Troubleshooting
SC No. Level Error Name/Error Condition/Major Cause/Solution
SC634-00 B
Counter device error 3
A backup RAM error was returned by the counter device.
Counter device control board or the backup battery of counter
device is defective
 Replace the counter device control board.
 Replace the backup battery.
SC No. Level Error Name/Error Condition/Major Cause/Solution
SC635-00 B
Counter device error 4
A backup battery error was returned by the counter device.
Counter device control board or the backup battery of counter
device is defective
 Replace the counter device control board.
 Replace the backup battery.
SC No. Level Error Name/Error Condition/Major Cause/Solution
SC636-01 D
IC Card Error (Expanded authentication module error)
Issued when expanded authentication management is set to
"ON" but either of the following occur.
 There is no expanded authentication module in the
machine.
 The SD card or the file of the expanded authentication
module is broken.
 There is no DESS module in the machine.
 There is no DESS module in the machine (models on which
the function is optional).
 There is no expanded authentication module in the
machine.
 The SD card or the file of the expanded authentication
module is broken.