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Ricoh M160 - Page 267

Ricoh M160
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Service Call
SM 6-23 M160/M161
Troubleshooting
SC No. Level Error Name/Error Condition/Major Cause/Solution
SC637-01 D
Tracking Information Notification Error (Tracking application
error)
Tracking information was lost.
Tracking SDK application error
Internal notification error
Turn the main power off/on.
SC No. Level Error Name/Error Condition/Major Cause/Solution
SC637-02 D
Tracking Information Notification Error (Management server
error)
Tracking information was lost.
Communication with tracking management server failed.
Network error
tracking management server error
Tracking SDK application error
Turn the main power off/on.
SC No. Level Error Name/Error Condition/Major Cause/Solution
SC650-01 B
Remote Service Modem Communication Error (Dialup
authentication failure)
An error related to communication (dialup connection,
modem board etc.) using the RC Gate Type M was detected
or an error that prevents RC Gate operation was detected at
power on.
Displayed only when an error is detected while RC Gate is
operating.
SC is not issued if an error occurs during RC Gate
installation (because it can be referenced using SP).
Dialup authentication failure

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