Service Call
M160/M161 6-42 SM
SC No. Level Error Name/Error Condition/Major Cause/Solution
SC824-00 D
Self-diagnostics error: NVRAM (resident)
[XXXX]: Detailed error code
[1401]
NVRAM verify error
NVRAM device is missing or NVRAM device is damaged.
The NVRAM device is missing.
The NVRAM device is damaged.
NVRAM backup battery exhausted
NVRAM socket damaged
Replace the NVRAM device.
SC No. Level Error Name/Error Condition/Major Cause/Solution
SC827-00 D
Self-diagnostic error: Standard SDRAM DIMM
[XXXX]: Detailed error code
[0201]
Verification error
Error detected during a write/verify check for the standard RAM
(SDRAM DIMM).
Loose connection
Defective SDRAM DIMM
Defective controller
[0202]
Resident memory error
The SPD values in all RAM DIMM are incorrect or unreadable.
Defective RAM DIMM
Defective SPD ROM on RAM DIMM
Defective 12C bus
Replace the RAM DIMM