Stratasys F900 - Service and Support; Service Contact Information

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1 SERVICE AND SUPPORT

This chapter provides the user with information on service and support for the F900 system.

SERVICE

If you have a problem with your printer that is not covered in this User Guide, please contact Stratasys Customer

Support.

When calling in for service, always have your system’s software version (see “System Status” on page 100) and

hardware serial number available (see“Identifying Your System” on page 30). You may also need access to your

Insight workstation to provide a diagnostic file from your hardware.

SOFTWARE SUPPORT

If you have a software problem with your printer that is not covered in this User Guide, please contact Stratasys

Customer Support.

When calling in for service, always have your system’s software version (see “System Status” on page 100) and

hardware serial number available (see“Identifying Your System” on page 30). You may also need access to your

Insight workstation to provide a diagnostic file from your hardware.

CONSUMABLE ORDERS

If you need to order consumables for your Fortus hardware, contact your distributor or reseller.

When ordering consumables, always have your system’s serial number and software version number available.

Region Phone Email

North America /

Latin America

+1 800-801-6491

(7:00 AM - 5:00 PM)

support@stratasys.com

Asia Pacific +852 3944-8888

(9:00 AM - 6:00 PM)

support.ap@stratasys.com

Europe, Middle

Eas

t, & Africa

+49 7229-7772-644

(9:00 AM - 5:00 PM)

support.emea@stratasys.com