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7 TROUBLESHOOTING
This chapter describes troubleshooting steps that can be performed to correct basic problems with the
F900.
GETTING HELP
If you have a problem with your printer or the printer’s materials that is not covered in this guide, or if you need
to order replacement parts, please contact Customer Support for your region:
If needed, you can write to Customer Support North America at:
Stratasys, Inc.
Customer Support
7665 Commerce Way
Eden Prairie, MN 55344-2080 USA
For users in Europe please contact your local distributor.
Fo
r information on your local distributor please contact
our EMEA office as listed in the table above.
Before calling for service or supplies, always have the following information ready:
• Y
our system’s software version.
•
Your system’s serial number.
•
Access to your Insight workstation in order to provide a diagnostic file, if necessary.
Region Phone Email
North America /
Latin America
+1 800-801-6491
(7:00 AM - 5:00 PM)
support@stratasys.com
Asia Pacific +852 3944-8888
(9:00 AM - 6:00 PM)
support.ap@stratasys.com
Europe, Middle
Eas
t, & Africa
+49 7229-7772-644
(9:00 AM - 5:00 PM)
support.emea@stratasys.com