123
FINDING A REMEDY
Condition Possible Cause Remedy
Canister will not load. Anti-rotation plug not removed
from canister.
Remove plug.
Rubber thumbwheel insert not
re
moved from thumbwheel door.
Remove thumbwheel insert.
Empty canister (zero volume). Replace canister.
Filament stuck in canister. Remove canister from system and pull out
ab
out eight feet (two meters) of material
out. Ensure filament pulls out freely.
Canister drive block not fully
lo
wered onto canister.
Reset drive block onto canister.
Wrong tip size selected on
op
erator display.
Verify correct tip size on display. See
“Liquefier Tips and Slice Heights” on
page 16
.
Canister smartspool circuit failed. View Filament Status from operator
di
splay. If the status reads None or is
blank, replace the canister.
Broken or bent pogo pin. Remove canister from bay and check pogo
pi
ns on underside of the canister drive
block. Replace any bent or broken pogo
pins.
Filament does not reach head
(l
oad time-out reached).
Install a new canister. If this fails, call
Customer Support (see
“Getting Help” on
page 122
for contact information).
System will not power
On
.
UPS is OFF. Verify that the UPS in ON.
Define condition Thermal fuse or thermal switch is
op
en.
Call Customer Support (see
“Getting
Help” on page 122
for contact
information).