124
Loss of extrusion
(Head will not extrude
ma
terial).
Filament stuck in canister. Remove canister from system and pull out
ab
out 8 feet (2 meters) of material out.
Ensure filament pulls out freely.
Canister drive is too slow. Verify that load time from the canister to
th
e head switch is less than 2 min.
Material not extruding on first two
la
yers of model base.
Verify that material purges by performing a
load.
Plugged tips. Verify that the size of installed tip matches
wi
th tip size indicated on operator display.
Verify that tip life has not exceeded
ma
ximum odometer.
Verify tips were installed correctly.
Verify that material purges by performing a
lo
ad.
Replace tip with new tip and the calibrate
.
Verify head motor health (see
“Motor
Head Current Test” on page 126
for
more information).
System not calibrated. Verify that material purges by performing a
lo
ad.
Perform Auto Z Stage Zero and AutoCal
Ti
ps.
Low vacuum caused build sheet to
sh
ift and may have plugged tip.
See Low Vacuum in this table.
Low Vacuum. The build sheet is not properly
in
stalled.
Move the sheet until it overlaps the platen
equally on all sides.
There is filament debris on the
pl
aten.
Remove the build sheet and clean the top
surface of the platen.
A small piece of material may
ha
ve been sucked into the
vacuum line.
Empty the vacuum system filter jars.
The vacuum screen may be
pl
ugged.
Clean the vacuum screen. Do NOT
remove the screen - it is not a customer
replaceable item.
Air Pressure Low. This scenario is not operator
ad
justable.
Contact Customer Support for further
instructions (see
“Getting Help” on
page 122
for contact information).
Support Material is
di
fficult to remove from
part.
Support material is embedded in
the vertical surfaces of the part.
Adjust the tip-to-tip calibration.
Condition Possible Cause Remedy
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