Introduction
2 Product Info and Advantages
1.1 Product Info and Advantages
• End-to-end solution—complete communication solution for small busi-
nesses, including SIP Trunking support for VoIP connectivity.
• Easy to install—plug and play setup without the need for specialized
IT/Telecommunications knowledge.
• Easy to manage—Microsoft Response Point Administrator provides a sim-
ple and effective web page tool for managing DOS-A50.
• Easy to use—voice activated commands eliminate complex key strokes
and the powerful Click to Call feature provides one-click dialing through
Assistant and the fifty entry Call History page.
• Integration with Microsoft
®
Office Outlook
®
—voice activated dialing to
existing Outlook contacts through Assistant.
1.1.1 Key Advantages of Response Point Software
• One-button access to voice dialing. Press the Response Point button, and
use voice commands to dial, transfer, or retrieve a call.
• Voice dialing of personal contacts.
• Integration with Office Outlook, Windows Address Book (for Microsoft
®
Windows
®
XP), and Windows Contacts (for Microsoft
®
Windows Vista
®
) for
importing contacts.
• Automated Receptionist can answer and direct calls all of the time, when
the office is closed, or when the receptionist can't take calls.
• Built-in voicemail services—retrieve messages by phone or as e-mail
attachments, or both.
• Incoming call notifications can display on your computer screen when calls
come into the office.
1.1.2 Additional Advantages
• Phone, user, and service configuration wizards help make Response Point
easy to manage.
• Easy back up and restore of phone system data.
• Automatic phone discovery when new phones are added to the office LAN.
• Bypass Receptionist can directly connect callers to specified extension
numbers in the office.
• External Access gives specified remote numbers (such as your mobile
phone number) access to Response Point features.