3
Basic Features
This chapter contains information on basic
Syspine Digital Operator Phone System (Syspine Phone System) operation
using Microsoft
®
Response Point™ phone system software. Topics include
making and receiving internal and external calls, parking and retrieving calls,
transferring calls, using a Public Address (PA) system, and voicemail functions.
Terms used in this chapter:
•IP—Internet Protocol (IP) is used for communicating data across a net-
work. IP provides the service of communicable unique global addressing
amongst devices.
•LAN—Local Area Network (LAN) is a computer network covering a small
geographic area, like an office, or group of buildings.
•MAC—Media Access Control (MAC) addresses are numbers that repre-
sent a unique name for particular network adapters, so, for example, the
network adapters in two different computers will have different names.
•PBX—A Private Branch eXchange (PBX) is a telephone exchange that
serves a particular business or office.
• URL—Uniform Resource Locator (URL) is a global identifier of network-
retrievable documents and in the scope of this User’s Manual represents a
World Wide Web address.
•WAV—Waveform audio format (WAV), is a Microsoft and IBM audio file for-
mat standard for storing audio on PCs.
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