Privacy Considerations
The following information describes privacy issues related to the
Syspine Phone System.
Privacy of Users
The personal information entered in the User Properties dialog box is stored on
the Syspine Digital Operator System A50 (DOS-A50) and is not encrypted. Any
user who has access to the DOS-A50 password (for example, the phone sys-
tem administrator) can modify this information, which includes:
• Voicemail messages configured to be retrieved by phone (Voice messages
sent exclusively as E-mail attachments are not stored on the DOS-A50).
• Names and nicknames that external callers might use when speaking to
the Automated Receptionist.
• Personal contact information uploaded from a contact store.
• E-mail addresses specified to receive voicemail attachments.
• Bypass Receptionist phone numbers that connect directly to the extension
numbers specified.
Selecting the Remember logon settings check box when logging on to Assis-
tant, encrypts and stores credentials on the computer running Assistant.
The directory is available to external callers. Choose to add or remove name
and extension number details from this directory. However, the phone system
administrator can override choices without user consent—by either adding
information to the directory or removing information from it.
User name and extension number details are automatically added to the list
displayed in Assistant; there is no way to override this feature. Any user who
logs on to Assistant can view this list.
Privacy of Calls
Various components of the Syspine Phone System must exchange data so that
calls can be placed and received. Similar to many traditional phone systems,
where people with access to the office phone network may be able to listen to
phone calls, people with access to the office LAN may also be able to listen to
phone calls placed using the Syspine Phone System.
Calls—which are comprised of data packets that pass between DOS-A50,
phone line adapters, and phones—travel over the office LAN and are not
encrypted. For example, the caller ID information that is exchanged between
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