Basic Features
Receiving Incoming Calls 55
3.3 Receiving Incoming Calls
The Syspine Phone System functions as a traditional phone system when
receiving incoming calls. Simply pick up the IP Phone handset or press the
Speaker button to accept the call.
Incoming calls using Response Point are processed as follows:
• The external caller dials the PSTN number assigned to the DOS-A50.
• The Automated Receptionist (default) asks the caller to say the name of the
required contact.
N
OTE: The DOS-A50 handles the call as defined in the Call Routing Plan (see
Choosing How to Answer Calls on page 121).
1. The external caller says the name of the contact person,
OR
Dials the extension number using the keypad.
2. The system connects the call to the extension associated with the name
supplied.
N
OTE: To bypass the Automated Receptionist, add the contact’s details to the
Bypass Receptionist screen. See Using the Bypass Receptionist Feature
on page 132.
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