Basic Features
Using Voicemail 61
3.7 Using Voicemail
The term voicemail is used for mobile, cellular, and desktop computerized tele-
phone answering systems that digitize incoming voice messages and stores
them on disk or flash memory. Incoming calls are diverted to voicemail when
the user is unavailable or the phone is powered off. The voicemail button
flashes red to indicate the receipt of a message.
Response Point allows users to review voice messages while in the office or
from outside.
N
OTE: The same password is used to access voicemail and Assistant. The
default password is 9999.
3.7.1 Leaving Voicemail
If a call is not answered within four rings (default), the voicemail function is acti-
vated.
1. The Automated Receptionist informs the caller that the user is not avail-
able.
2. After the tone, record a short message (less than 120 seconds).
3. When finished, hang up the phone.
3.7.2 Retrieving Voicemail
Voicemail can be reviewed while in the office or from an external number.
3.7.2.1
RETRIEVING VOICEMAIL IN THE OFFICE
If the voicemail button on the IP Phone is lit, a voicemail message is saved and
ready for retrieval.
To retrieve voicemail, perform the following steps:
1. Press the Response Point button and say Voicemail, press the voicemail
button on the IP Phone, or dial 886.
2. You are prompted to enter the password by using the keypad or press * to
check voicemail for a different extension.
3. Enter the password to enter the main menu.
N
OTE: The default password is 9999.
4. Press 1 to listen to voicemail messages.
To Next Page
Loading...