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Syspine A50 User Manual

Syspine A50
191 pages
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USER’S MANUAL v2.0
Wherever Business Grows
Digital Operator System A50
E-mail: sales@syspine.com
For more information, please visit http://www.syspine.com
All specifications and figures are subject to change without prior notice.
Actual products may look different from the photo.
All trademarks and logos are the properties of their representative holders.
Copyright © 2008 Syspine.

Table of Contents

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Syspine A50 Specifications

General IconGeneral
ModelA50
Standby TimeUp to 120 hours
Memory32MB
BluetoothYes
FM RadioYes
NetworkGSM
CameraYes

Summary

Introduction to Syspine Phone System

Product Information and Advantages

Details key features and advantages of the Syspine Phone System and its software.

Unpacking the Syspine Phone System

Outlines the package contents and initial steps for unpacking the phone system hardware.

Tour of the Syspine Phone System Components

Provides an overview of the Syspine DOS-A50 and its front view components.

Syspine IP Phone 310 Overview

Details the front view and features of the Syspine IP Phone 310.

Installation Guide for Syspine Phone System

Hardware Installation Procedures

Covers physical setup, including typical LAN and WAN network configurations.

Response Point Software Installation

Guide for installing the Response Point Administrator and Assistant software.

Installing Response Point on Administration Computer

Step-by-step instructions for installing software on the administrator's computer.

Logging on to Response Point Administrator

Procedure to access and log into the Response Point Administrator interface.

Configuring the Syspine IP Phone 310s

Steps to add phones, users, and configure settings for IP Phones.

Installing Response Point Assistant on User PC

Instructions for installing the Assistant software on end-user computers.

Powering Down the Syspine DOS-A50

Safe procedures for shutting down the DOS-A50 unit.

Basic Features of Syspine Phone System

Making Internal Calls

How to place internal calls using the phone system.

Making External Calls

Guide for placing calls to numbers outside the internal network.

Receiving Incoming Calls

Process for answering calls that come into the phone system.

Using Call Park and Retrieve

How to hold calls temporarily and retrieve them later.

Transferring Calls

Procedures for transferring calls to other extensions or users.

Using a Public Address System

Instructions for making announcements via the PA system.

Using Voicemail Features

Guide to leaving and retrieving voicemail messages.

Voicemail to E-mail Forwarding Configuration

How to configure voicemail messages to be sent via email.

Microsoft Response Point Administrator

Overview of the Administrator tool for system management.

The Phone System Tab

Managing phones and users within the Response Point Administrator.

The Base Unit Tab

Accessing status, properties, and backup options for the base unit.

The Call Routing Tab

Configuring how incoming calls are handled and routed.

Microsoft Response Point Assistant Features

User-level features for managing personal settings and call handling.

Advanced Features of Syspine DOS-A50

Syspine DOS-A50 Module Configuration

Procedures for configuring system modules via a web interface.

Restarting System or Modules

How to reboot system components or the entire base unit.

Changing Syspine Module Page Password

Process for updating the administrator password for module configuration.

Troubleshooting Syspine Phone System

Common Installation and Connection Issues

Solutions for frequent installation and connection problems.

Resetting Factory Defaults

Steps to restore default settings and reset passwords.

Quick Reference Guides

Phone Calls Quick Guide

Quick summary of common phone call procedures.

Voicemail Quick Guide

Simplified steps for accessing and managing voicemail.