Syspine A50 - Using the Receptionist Plan

Basic Features
128 The Call Routing Tab
3.12.4 Using the Receptionist Plan
All incoming calls are answered by a receptionist using this plan. The recep-
tionist is responsible for call routing.
3.12.4.1
USING THE MULTIPLE PHONE RING PLAN
The Multiple Phones Ring Plan is a type of Receptionist plan. It allows many or
all phones to ring when there is an incoming call.
Both the Multiple Phones Ring Plan and the Receptionist Plan are used to have
a person answer incoming calls, but the Multiple Phones Ring Plan may work
better in the following circumstances:
• The receptionist is unavailable to answer the phone a significant amount of
the time.
• The office has no dedicated receptionist.
• There is a group of people who are assigned the task of answering incom-
ing calls.
• Incoming phone calls are answered by whoever is available or whoever
gets to the phone first.
Incoming Call Receptionist
DOS-A50
Incoming Call
DOS-A50