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ERROR CODE and TROUBLESHOOTING
6 - 13
C467 Fuser unit related
service call
Pressure roller thermistor abnormality after entering
ready status (temperature abnormality at ready
status)
P. 6 - 8 1
C468 Pressure roller thermistor abnormality after entering
ready status (overheating)
P. 6 - 8 1
C471 IH board initialization abnormality P. 6-82
C472 Power supply abnormality P. 6-82
C473 Surge pressure detection / power and voltage
upper limit abnormality
P. 6 - 8 3
C474 Power and voltage lower limit abnormality P. 6-83
C476 IH low power supply -
C480 IGBT high temperature abnormality P. 6-83
C481 IH drive circuit abnormality P. 6-83
C490 IH circuit abnormality / IH coil abnormality P. 6-83
C4B0 Fuser unit counter abnormality P. 6-84
C4B1 Fuser unit voltage judgment abnormality P. 6-84
C4D0 Fuser belt thermopile abnormality P. 6-84
C4E0 Fuser pressure release abnormality -
Though the pressure roller is released, its position
cannot be detected.
P. 6 - 8 5
C4E1 Fuser pressure contact abnormality -
Though the pressure roller is contacted, its position
cannot be detected.
P. 6 - 8 5
C4E2 Fuser belt rotation detection sensor abnormality -
The fuser belt does not rotate or incorrectly rotates.
P. 6 - 8 5
C4E3 Fuser motor rotation abnormality -
C550 Optional
communication related
service call
RADF I/F error: Communication error has occurred
between the RADF and the scanner.
P. 6 - 8 6
C560 Communication error between Engine-CPU and
PFC board
P. 6 - 8 6
C570 Communication error between Engine-CPU and
CNV ROM
P. 6 - 8 6
C580 Communication error between CNV ROM and
finisher
P. 6 - 8 6
C5A0 SRAM board not connected (LGC board) P. 6-89
C5A1 SRAM board data abnormality (LGC board) P. 6-89
C730 RADF EEPROM error: Data abnormality occurs
during the EEPROM writing of the RADF is
performed.
P. 6 - 8 8
C880 RADF original feed motor abnormality: An error
signal has been detected when the motor is
rotating.
P. 6 - 8 8
C890 RADF read motor abnormality: An error signal has
been detected when the motor is rotating.
P. 6 - 8 8
C8A0 RADF original reverse motor abnormality: An error
signal has been detected when the motor is
rotating.
P. 6 - 8 8
C8B0 RADF original exit motor abnormality: An error
signal has been detected when the motor is
rotating.
P. 6 - 8 8
C8C0 RADF original reading start sensor abnormality:
The automatic adjustment for the original reading
start sensor has been performed, but is ended
unsuccessfully.
P. 6 - 8 8
C8E0 RADF communication protocol abnormality: The
system has to be stopped because the control
abnormality occurred.
P. 6 - 8 8
Error code Classification Contents Troubleshooting
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