e-STUDIO5520C/6520C/6530C © 2008-2011 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE and TROUBLESHOOTING
6 - 14
C900 Circuit related service
call
Connection error between SYS board and LGC
board
P. 6 - 8 9
C940 Engine-CPU abnormality P. 6-89
C962 LGC board ID abnormality P. 6-89
C970 Process related
service call
High-voltage transformer abnormality: Leakage of
the main charger is detected.
P. 6-122
C9E0 Circuit related service
call
Connection error between SLG board and SYS
board
P. 6 - 9 0
CA00 Image control related
service call
Image position alignment abnormality P. 6-106
CA10 Laser optical unit
related service call
Polygonal motor abnormality: The polygonal motor
is not rotating normally.
P. 6 - 9 1
CA20 H-Sync detection error: H-Sync signal detection PC
board cannot detect laser beams.
P. 6 - 9 2
CA47 SNS board abnormality: The SNS board does not
operate due to disconnection or the harness
breaking.
P. 6 - 9 3
CB00 Finisher related
service call
Finisher not connected: Communication error has
occurred between the equipment and finisher. [MJ-
1103/1104]
P. 6 - 9 4
CB01 Finisher communication error: Communication error
has occurred between the equipment and finisher.
[MJ-1103/1104]
P. 6 - 9 4
CB10 Entrance motor abnormality: The entrance motor is
not rotating normally. [MJ-1103/1104]
P. 6 - 9 4
CB11 Buffer tray guide motor abnormality: The buffer tray
guide motor is not rotating or the buffer tray guide is
not moving normally. [MJ-1103/1104]
P. 6 - 9 4
CB12 Buffer roller drive motor abnormality: The buffer
roller drive motor is not rotating or the buffer roller is
not moving normally. [MJ-1103/1104]
P. 6 - 9 5
CB13 Finisher exit motor abnormality P. 6-95
CB14 Paper holding arm motor abnormality P. 6-95
CB30 Movable tray shift motor abnormality: The movable
tray shift motor is not rotating or the movable tray is
not moving normally. [MJ-1103/1104]
P. 6 - 9 6
CB31 Movable tray paper-full detection error: The
actuator of the movable tray paper-full detection
sensor does not move smoothly. [MJ-1103/1104]
P. 6 - 9 6
CB40 Rear aligning plate motor abnormality: Rear
aligning plate motor is not rotating or aligning plate
is not moving normally. [MJ-1103/1104]
Front alignment motor abnormality: The front
alignment motor is not rotating or the front
alignment plate is not moving normally. [MJ-1103/
1104]
P. 6 - 9 6
CB50 Stapler home position error: The stapler home
position sensor does not work. [MJ-1103/1104]
P. 6 - 9 7
CB51 Stapler shift home position error: The stapler is not
at the home position. [MJ-1103/1104]
P. 6 - 9 7
CB60 Stapler shift motor abnormality: Stapler shift motor
is not rotating or staple unit is not moving normally.
[MJ-1103/1104]
P. 6 - 9 7
CB80 Backup RAM data abnormality: Abnormality of
checksum value on finisher controller PC board is
detected when the power is turned ON
P. 6 - 9 8
CB81 Flash ROM abnormality: Abnormality of checksum
value on finisher controller PC board is detected
when the power is turned ON. [MJ-1103/1104]
P. 6 - 9 8
Error code Classification Contents Troubleshooting