Strata CTX Programming - Part 2: CTX WinAdmin Programming 6/04 7-1
Attendant
Attendant 7
This chapter provides programming information for Strata CTX Attendants.
404 Attendant Group Assignment
Prerequisite Program: None
This program establishes Attendant Groups, distribution methods and alternate destinations.
1. Complete the “Attendant Group
Record Sheet” on page D-34.
2. From the Program Menu, click
Attendant > Group Assignment.
The Attendant Group Assignment
screen displays (shown right).
3. Select the Attendant Group
Member.
...or click one of the following
buttons.
•List – to view data list window.
• Copy – to Attendant group
numbers.
4. Enter Program 404 data.
5. Click Submit.
FIELD DESCRIPTION
00 Attendant Group
Member
Select the Attendant Group Member Number.
Possible values: 1(CTX100 & CTX670 Basic), 1~8 (CTX670 Exp.),
(default = no value)
01 Call Distribution Method Select the Call Distribution Method for attendant console.
Possible values: Most Idle First (default), Next Available First or Broadcast
02 Alternate Destination Enter the Alternate Attendant Destination (DN, Network DN or Group Pilot Number).
If no data is entered in this field, any previous entries are overwritten.
Possible values: Up to 32 digits (default = no value)
03 Overflow Time Select the Attendant Overflow Time in minutes.
Possible values: 0~180 (default = 30)
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