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156
wallaceperimetersecurity.comPhone: 866.300.1110
TROUBLESHOOTING
Table 12. SmartDC Controller - Troubleshoong
Ref.
No�
Display Descripon
Possible Causes Soluons
Condion Alert, Error or Fault
17 ALERT 9
LOOP OPEN
The HY5B has detected
a lack of connuity in
the loop wire.
Caused by broken loop
wire or wire has come
unplugged from detector.
The loop and lead in wires
should be checked for
problems or replaced.
18 ALERT 10
12C BUS ERROR
The SmartDC Controller
has detected a
communicaon error
with a HY5B vehicle
detector.
Caused by removal of HY5B
or lack of integrity of the
socket connecon. This
message will also indicate
which detector the alert
applies to: Exit Loop (ELD),
Inside Obstrucon Loop
(IOLD), Outside Obstrucon
Loop (OOLD), or Center
Loop (CLD) - (User Relay
22).
Remove and re-install the
HY5B and press RESET. Replace
the HY5B, if necessary.
19 ALERT 11
DETECTOR
FAULT
The SmartDC Controller
has detected a problem
within a HY5B vehicle
detector.
Caused by a fault within
the HY5B. This message
will also indicate which
detector the alert applies
to: Exit Loop (ELD), Inside
Obstrucon Loop (IOLD),
Outside Obstrucon Loop
(OOLD), or Center Loop
(CLD) - (User Relay 22).
Remove and re-install the
HY5B and press RESET. Replace
the HY5B, if necessary.
20 ALERT 12
ON TOO LONG
The SmartDC Controller
has an acve loop input
(HY5B or box detector
output) for more than 5
minutes.
Caused when the SmartDC
Controller sees an acve
loop for more than 5
minutes. The “acve” loop
can be actual or false. This
message will also indicate
which detector the alert
applies to: Exit Loop (ELD),
Inside Obstrucon Loop
(IOLD), Outside Obstrucon
Loop (OOLD), or Center
Loop (CLD) - (User Relay
22).
Check trac paerns at the
site. The loop and lead-in
wires should be checked for
problems or replaced.

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