Wallace Perimeter Security ALPHA - Page 158

158
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TROUBLESHOOTING
Table 12. SmartDC Controller - Troubleshoong
Ref.
No�
Display Descripon
Possible Causes Soluons
Condion Alert, Error or Fault
27 ALERT 19
FALSE
SLOWDOWN
Not used in Kinec
operators.
N/A N/A
28 ALERT 20
LI BLOCK OPEN
Not used in Kinec
operators.
N/A N/A
29 FAULT 1
MOTOR RUN
TIME
Should not occur in
Kinec operators.
Maximum run mer fault. Call Technical Support.
30 ALERT 21
DRIVE TRIP
Not used in Kinec
operators.
N/A N/A
31 ALERT 22
INTLOCK
FAILURE
Interlock/Sequenal
Gate communicaon
lost.
Appears when the RS-485
communicaon connecon
is lost for more than 5s
between interlocked (dual
gate) or sequenced gate
operators.
1. Check cable connecons
and wiring. Make sure
both operators are working
properly and have the
same current and up-to-
date soware versions.
The alert auto clears when
communicaon between
the two operators is
restored.
2. If the operator on site is
a solo gate operator and
the display code ALERT 22
appears, access the Installer
Menu. Verify the Installer
Menu items: DG (Dual Gate)
and SG (Sequenal Gate)
are both set to zero.
32 ALERT 24
EXTERNAL
RELAY FAULT
Communicaon lost
with Hy8Relay module.
Appears when R3-R10
is programmed to a
non-zero number in the
installer menu, but there
is no Hy8Relay module
communicang with the
board.
If no module is used, reset R3-
R10 to 0. If a module is used,
ensure that all wiring is correct
and the correct module is
being used. The STC and SDC
communicate at dierent rates
with the module.