Alpha/Delta (Kinetic Operator) Installation and Maintenance Manual Revision 1 - MAY 2023
159
TROUBLESHOOTING
Table 12. SmartDC Controller - Troubleshoong
Ref.
No�
Display Descripon
Possible Causes Soluons
Condion Alert, Error or Fault
33 ALERT 25
HYNET LOW
BATTERY
Coin Cell Baery in
HyNet is Low.
Appears when a HyNet is
connected and reports that
the internal baery of the
HyNet is low.
Replace the baery in the
HyNet.
34 ALERT 28
BATTERY
DISCONNECTED
Baery disconnected
from board.
Dead or disconnected
baeries detected by SDC
board. Operator may sll
be funconal if on AC
power but will not have
baery backup. Was Error
9 in pre-h5.57 soware
versions.
Replace or reconnect baeries
to the controller.
35 FAULT 2
PHOTO EYE
The photo eye is missing
or not working.
This fault can only occur
if the special supervised
photo eye funcon is
enabled in the Installer
Menu. See “Installing
Photoelectric Sensors
for External Entrapment
Protecon Only” on page
145 for details.
Correct malfunconing photo
eye.
36 FAULT 3
VOLTAGE SAG
Not used in Kinec
operators.
N/A N/A
37 FAULT 4
GATE NO LOAD
The SmartDC Controller
has detected there is no
load on the operator.
The gate is non-
operaonal while this
fault is triggered.
Possible causes:
- Motor wires
disconnected.
- DC switch o.
1. Check DC motor wires;
check motor brushes.
2. Turn DC power switch on.
3. Press RESET to clear fault.
38 FAULT 5
LIMIT FAILED
Not used in Kinec
operators.
N/A N/A