Xerox B310

Action Yes No
Step 3
1 Make sure that the tray is not
overfilled.
2 Make sure that the paper
guides are not set too tight
against the paper.
Does the problem remain?
Go to step 4. The problem is solved.
Step 4
Check the tray for crumpled,
damaged, or deformed paper.
Are there crumpled, damaged, or
deformed paper in the tray?
Go to step 5. Go to step 6.
Step 5
Replace the crumpled, damaged,
or deformed paper.
Does the problem remain?
Go to step 6. The problem is solved.
Step 6
Identify the source tray.
Is MPF the source tray?
Go to step 7. Go to step 9.
Step 7
Make sure that the MPF pick roller
is free of contamination.
Does the problem remain?
Go to step 8. The problem is solved.
Step 8
Replace the front door. See Front
door removal.
Does the problem remain?
Go to step 9. The problem is solved.
Step 9
Make sure that the pick roller is
free of contamination.
Does the problem remain?
Go to step 10. The problem is solved.
Step 10
1 Replace the pick roller.
2 Replace the separator roller.
Does the problem remain?
Go to step 11. The problem is solved.
Step 11
1 Enter the Diagnostics menu,
and then navigate to:
Go to step 13. Go to step 12.
Xerox
®
B310 Printer
Service Manual
75
Diagnostics and Troubleshooting