Xerox DocuCentre SC2020 User Manual

Problem Solving
Xerox
®
DocuCentre
®
SC2020
User Guide
266
The paper is wrinkled. The paper is unsuitable. Replace the paper with new paper.
Paper has been added to
the paper loaded.
The paper is damp.
Text is blurry. The paper is unsuitable. Replace the paper with new paper.
Paper has been added to
the paper loaded.
The paper is damp.
White or color patches
appear vertically.
Paper feed direction
The drum cartridge has
deteriorated or been
damaged.
Replace the drum cartridge with a new one.
Refer to
Replacing the Drum Cartridge on
page 244.
The toner cartridge has run
out of toner.
Replace the toner cartridge with a new one.
Refer to
Replacing the Drum Cartridge on
page 244.
The printout is slanted. The paper cassette's paper
guides are not aligned to
the correct position.
Align the horizontal and vertical paper
guides properly.
Refer to
Loading Paper in Trays 1 and 2 on
page 61.
Refer to
Loading Paper in Tray 5 (bypass) on
page 63.
Symptoms Possible Cause Remedy

Xerox DocuCentre SC2020 Specifications

General

Print technology	Laser
Maximum resolution	1200 x 2400 DPI
Booklet printing function	Yes
Time to first page (black, normal)	12 s
Print speed (black, normal quality, A4/US Letter)	20 ppm
Time to first copy (black, normal)	8.6 s
Time to first copy (color, normal)	10.8 s
Scan to	PC, TWAIN
Scanner type	-
Scan speed (black)	24 ppm
Scan speed (color)	19 ppm
Image formats supported	JPEG, TIFF
Document formats supported	PDF
Optical scanning resolution	600 x 600 DPI
Product color	Blue, White
Display diagonal	4.3 \
Market positioning	Business
Wi-Fi	No
Cabling technology	10/100Base-T(X)
Ethernet LAN data rates	10, 100 Mbit/s
Maximum duty cycle	- pages per month
Number of print cartridges	4
Page description languages	PCL 5e, PCL 6
Fax coding methods	JBIG, MH, MMR (Fax coding method), MR
ISO A-series sizes (A0...A9)	A3, A4, A5
Maximum ISO A-series paper size	A3
Total input capacity	350 sheets
Total output capacity	250 sheets
Maximum input capacity	850 sheets
Internal memory	512 MB
Power consumption (average operating)	1200 W
Server operating systems supported	Windows Server 2003, Windows Server 2008, Windows Server 2012
Windows operating systems supported	Windows 7, Windows 8.1, Windows Vista, Windows XP

Weight and Dimensions

Depth	586 mm
Width	595 mm
Height	634 mm