Phaser 6121MFP Service Manual 3-17
Error Messages and Codes
Error code: 0043
Definition: Receive incorrect signal at phase D in ECM mode.
Solution:
1. Change the machine setting to ECM OFF, and then ask sender resend again.
2. Print out the protocol report, and provide it to Technical Support for analysis.
Error code: 0044
Definition: Can't receive carrier /FSK signal within 6 sec. After sending MCF. In
ECM mode.
Solution:
1. Check the phone line for noise, and if necessary, replace the telephone line or
contact your Telecom Service Provider.
2. Change the machine setting to ECM OFF, and then ask sender resend again.
3. Boost the TX Level of sender's machine.
4. Print out the protocol report, and provide it to Technical Support for analysis.
Error code: 0045
Definition: Can't receive any correct signal after sending RNR response with ERR
signal.
Solution:
1. Check the phone line for noise, and if necessary, replace the telephone line or
contact your Telecom Service Provider.
2. Print out the protocol report, and provide it to Technical Support for analysis.
3. Boost the TX Level of sender's machine.
Error code: 0046
Definition: Receive incorrect signal when sending RNR which response with ERR
signal.
Solution:
Print out the protocol report, and provide it to Technical Support for analysis.
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