3-18 Phaser 6121MFP Service Manual
Error Messages and Codes
Error code: 0047
Definition: Can't receive correct signal after sending ERR signal.
Solution:
1. Check the phone line for noise, and if necessary, replace the telephone line or
contact your Telecom Service Provider.
2. Print out the protocol report, and provide it to Technical Support for analysis.
3. Boost the TX Level of sender's machine.
Error code: 0048
Definition: Can't receive correct signal after receive PPS_PRI_Q or
PRI_Q,EOR_PRI_Q.
Solution:
1. Check the phone line for noise, and if necessary, replace the telephone line or
contact your Telecom Service Provider.
2. Print out the protocol report, and provide it to Technical Support for analysis.
3. Boost the TX Level of sender's machine
Error code: 0049
Definition: Can't receive correct signal after sending PIP/PIN signal within 13
sec.
Solution:
1. Check the phone line for noise, and if necessary, replace the telephone line or
contact your Telecom Service Provider.
2. Print out the protocol report, and provide it to Technical Support for analysis.
3. Boost the TX Level of sender's machine.
Error code: 004A
Definition: Line energy over threshold last 60 sec. After MCF, and can not detect
FSK or carrier signal in ECM mode.
Solution:
1. Check the phone line for noise, and if necessary, replace the telephone line or
contact your Telecom Service Provider.
2. Change the machine setting to ECM OFF, and then ask sender resend again.
3. Reduce the TX Level of sender's machine.
4. Print out the protocol report, and provide it to Technical Support for analysis.
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