Xerox PHASER 6121MFP - Page 129

Phaser 6121MFP Service Manual 3-23
Error Messages and Codes
Error code: 0060
Definition: There are no any bulletin files to be polled in V.34.
Solution:
POLLING TX is not available.
Error code: 0061
Definition: Machine cannot detect V.21 or V.8 signal with 35 seconds.
Solution:
1. Check the phone line for noise, and if necessary, replace the telephone line or
contact your Telecom Service Provider.
2. Boost the TX Level of sender's machine.
3. Print out the protocol report, and provide it to Technical Support for analysis.
Error code: 0062
Definition: Modem disconnect in phase D after pinter sending flags sequence in
control channel.
Solution:
1. Check the phone line for noise, and if necessary, replace the telephone line or
contact your Telecom Service Provider.
2. Boost the TX Level of sender's machine.
3. Print out the protocol report, and provide it to Technical Support for analysis.
Error code: 0063
Definition: Can't receive any flag sequence in control channel within 6 seconds
in phase D.
Solution:
1. Check the phone line for noise, and if necessary, replace the telephone line or
contact your Telecom Service Provider.
2. Boost the TX Level of sender's machine.
3. Print out the protocol report, and provide it to Technical Support for analysis.