3-34 Phaser 6121MFP Service Manual
Error Messages and Codes
Error code: 009F
Definition: No response received from other side after sending PPS_EOM signal.
Solution:
1. Resend the fax.
2. Check the phone line for noise, and if necessary, replace the telephone line or
contact your Telecom Service Provider.
3. Boost the machine TX Level.<*1>
4. Print out the protocol report, and provide it to Technical Support for analysis.
Error code: 00A0
Definition: User stopped or canceled the transmission job.
Solution:
Resend the fax.
Error code: 00A1
Definition: Document jam within transmission.
Solution:
Clear the jam, and then resend the fax.
Error code: 00AE
Definition: Can't finish V.8 procedure or detect V.21 signal after CM signal
within 30 seconds.
Solution:
1. Check the phone line for noise, and if necessary, replace the telephone line or
contact your Telecom Service Provider.
2. Boost the machine TX Level.<*1>
3. Print out the protocol report, and provide it to Technical Support for analysis.
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