Phaser 6121MFP Service Manual 3-35
Error Messages and Codes
Error code: 00AF
Definition: Modem can not enter into control channel after TX side sending RCP
signal for V.34.
Solution:
1. Check the phone line for noise, and if necessary, replace the telephone line or
contact your Telecom Service Provider.
2. Boost the machine TX Level.<*1>
3. Change the machine TX speed to V.17, and then resend.
4. Print out the protocol report, and provide it to Technical Support for analysis.
Error code: 00B1
Definition: Can't finish V.8 procedure or detect V.21 signal after ANSam signal
within 35 seconds.
Solution:
1. Check the phone line for noise, and if necessary, replace the telephone line or
contact your Telecom Service Provider.
2. Boost the machine TX Level.<*1>
3. Change the machine TX speed to V.17, and then resend.
4. Print out the protocol report, and provide it to Technical Support for analysis.
Error code: 00B2
Definition: Can't detect phase 2 signal after our side sending CJ signal within 30
seconds.
Solution:
1. Check the phone line for noise, and if necessary, replace the telephone line or
contact your Telecom Service Provider.
2. Boost the machine TX Level.<*1>
3. Change the machine TX speed to V.17, and then resend.
4. Print out the protocol report, and provide it to Technical Support for analysis.
Error code: 00B3
Definition: Can't detect correct V.21 or JM signal after sending CM signal.
Solution:
1. Check the phone line for noise, and if necessary, replace the telephone line or
contact your Telecom Service Provider.
2. Boost the machine TX Level.<*1>
3. Change the machine TX speed to V.17, and then resend.
4. Print out the protocol report, and provide it to Technical Support for analysis.
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