Phaser 6121MFP Service Manual 3-37
Error Messages and Codes
Error code: 00B8
Definition: Remote side disconnect after our side sending DCS signal in V.34.
Solution:
1. Check the phone line for noise, and if necessary, replace the telephone line or
contact your Telecom Service Provider.
2. Boost the machine TX Level.<*1>
3. Change the machine TX speed to V.17, and then resend.
4. Print out the protocol report, and provide it to Technical Support for analysis.
Error code: 00B9
Definition: Receive T.30 signal other than DIS, DCS, CFR after sending DCS
signal in V.34.
Solution:
1. Change the machine TX speed to V.17, then resend again.
2. Print out the protocol report, and provide it to Technical Support for analysis.
Error code: 00BC
Definition: Modem is not ready within 10 second after entering primary channel
in V.34.
Solution:
1. Check the phone line for noise, and if necessary, replace the telephone line or
contact your Telecom Service Provider.
2. Boost the machine TX Level.<*1>
3. Change the machine TX speed to V.17, and then resend.
4. Print out the protocol report, and provide it to Technical Support for analysis.
Error code: 00BD
Definition: Can't detect correct V.21 or JM signal after detected FSK frequency.
Solution:
1. Check the phone line for noise, and if necessary, replace the telephone line or
contact your Telecom Service Provider.
2. Boost the TX Level of sender's machine.
3. Change the machine TX speed to V.17, and then resend.
4. Print out the protocol report, and provide it to Technical Support for analysis.
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