3-46 Phaser 6121MFP Service Manual
Error Messages and Codes
Error code: 00EE
Definition: At phase-D, transmitting EOR_NULL 3 times consecutively but receive
no answer.
Solution:
1. Check the phone line for noise, and if necessary, replace the telephone line or
contact your Telecom Service Provider.
2. Change the machine setting to ECM OFF, and then resend.
3. Boost the TX Level of sender's machine.
4. Boost the machine TX Level.<*1>
5. Print out the protocol report, and provide it to Technical Support for analysis.
Error code: 00EF
Definition: Received incorrect response after sending EOR_NULL.
Solution:
1. Change the machine setting to ECM OFF, and then resend.
2. Print out the protocol report, and provide it to Technical Support for analysis.
Error code: 00F0
Definition: Did not receive a response procedure after sending EOR_NULL.
Solution:
1. Check the phone line for noise, and if necessary, replace the telephone line or
contact your Telecom Service Provider.
2. Change the machine setting to ECM OFF, and then resend.
3. Boost the TX Level of sender's machine.
4. Boost the machine TX Level.<*1>
5. Print out the protocol report, and provide it to Technical Support for analysis.
Error code: 00F1
Definition: At phase-D, transmitting units out EOR_MPS 3 times consecutively
but receive no answer.
Solution:
1. Check the phone line for noise, and if necessary, replace the telephone line or
contact your Telecom Service Provider.
2. Change the machine setting to ECM OFF, and then resend.
3. Boost the TX Level of sender's machine.
4. Boost the machine TX Level.<*1>
5. Print out the protocol report, and provide it to Technical Support for analysis.
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