• Run the Cleaning the Fuser Assembly routine at the press UI daily or before any
color-critical job to correct density uniformity.
• Access the print server and perform the print server calibration (refer to the print
server documentation). If necessary, perform 1-sided and 2-sided alignment profiles
and registration adjustments; refer to the System Administration Guide for more
information.
Secondary Actions
If image quality is not improved after performing the suggested actions below, contact
the Customer Support Center.
Suggested SolutionsProblem
• Perform Initial Actions.
• If a paper jam occurred, run a few blank sheets to clear out re-
sidual dry ink/toner. Run the Cleaning the Fuser Assembly
routine from the Tools screen to automatically clean the fuser
assembly.
• If problem continues, contact the Customer Support Center.
The back side of the printed
output contains dry
ink/toner spots or blotches
(residual and unfused dry
ink/toner).
• Perform Initial Actions (especially the Clean Fuser Assembly
routine and Density Uniformity adjustment).
• Perform the Clean ROS Windows procedure. If the problem
continues, contact the Customer Support Center.
Uneven Density side-to-
side; light or dark areas
• Perform Initial Actions.
• Ensure that the media used is approved, within press specifica-
tions and is clean.
• Check that the press is within environmental specifications
(humidity levels).
• Load a new ream of paper, different media.
• Check for Drum failure or damage. Acquire your measuring tool
from the Nationalization Kit and check the frequency of the
spot intervals. If spots occur every 147 mm on the prints, run
the Halftone Test Pattern to determine which color drum is af-
fected. Replace or swap the Drum.
Random white or dark spots
Xerox
®
Versant
®
80 Press14-8
User Guide
Press Problem Solving
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