Recommended SolutionPossible CauseFault CodeFault Area
1. Remove or clear any jammed
paper.
2. Replace and fan the paper in
tray.
3. Power Off / On the press.
4. If problem still persists, contact
the Customer Support Center.
Multiple feed of
sheets / paper jam
178-900 - 178-
904
Trays 8 and 9
Fault Codes - Business Ready (BR) Finisher and Optional Booklet
Maker
Recommended SolutionPossible CauseFault Code
Follow the instructions shown on
the press User Interface (UI).
1. Remove all sheets or
pieces from the jam clear-
ance areas.
2. Close the front door.
3. If necessary, Power Off /
On the press.
4. If error persists, contact
the Customer Support
Center.
Misfeed in the finisher paper path012-108, 012-110, 012-
113, -12-114, 012-115,
012-117 - 012-120,
012-122, 012-128, 012-
130, 012-131, 012-132,
012-135, 012-136, 012-
152, 012-171, 012-172,
012-180
1. Power Off / On the press.
2. If error persists, contact
the Customer Support
Center.
General finisher malfunction012-161, 012-211, 212,
012-213, 012-221 -
012-224, 012-227, 012-
228, 012-254, 012-260,
012-263, 012-274, 012-
279, 012-282, 012-283,
012-284, 012-288, 012-
289, 012-290, 012-298,
012-299, 012-302, 012-
303, 012-308, 012-326,
012-334, 012-601, 012-
602, 012-912
013-300, 024-916, 024-
917, 024-980, 024-981,
024-982, 028-915
14-25Xerox
®
Versant
®
80 Press
User Guide
Press Problem Solving