Recommended SolutionPossible CauseFault CodeFault Area
Perform the following in this order:
1. Remove or clear any jammed
paper.
2. Replace and fan the paper in
tray.
3. Power Off / On the press.
4. If problem still persists, contact
the Customer Support Center.
Gate sensor not
turned on fault during
paper transportation
from Tray 8
178-112Tray 8
Perform the following in this order:
1. Remove or clear any jammed
paper.
2. Replace and fan the paper in
tray.
3. Power Off / On the press.
4. If problem still persists, contact
the Customer Support Center.
Gate sensor not
turned on fault during
paper transportation
from Tray 9
178-113Tray 9
Perform the following in this order:
1. Remove or clear any jammed
paper.
2. Replace and fan the paper in
tray.
3. Replace the OHCF Feed Rolls;
refer to Replacing the OHCF
Feed Rolls for the OHCF (Trays
8 and 9).
Pre-registration or
feed sensor jam dur-
ing paper transporta-
tion from Tray 9
178-150, 178-
151
Tray 9
1. Remove or clear any jammed
paper.
2. Replace and fan the paper in
tray.
3. Power Off / On the press.
4. If problem still persists, contact
the Customer Support Center.
General tray malfunc-
tion
178-217, 178-
218, 178-[224-
229], 178-230,
178-232, 178-
250, 178-251,
178-[260-281],
178-[285-291],
178-[293-294],
178-298
Trays 8, 9 and
Bypass
Close the front door / cover of the OHCF.OHCF Front Door
Open
178-304Trays 8 and 9
Replace the feed rolls; refer to Replacing
the OHCF Feed Rolls for the OHCF
(Trays 8 and 9)
An OHCF feed, nudger,
or retard roll is near
end of life
178-400 - 178-
405
Trays 8 and 9
Xerox
®
Versant
®
80 Press14-24
User Guide
Press Problem Solving