Recommended solutionPossible causeFault code
Check for any paper jams in the paper
path and remove all sheets.
Paper Jam along booklet
and/or folder paths
012-100 to 012-104,
012-108 to 012-115,
012-117 to 012-120
Check for any paper jams in the paper
path and remove all sheets. Power Off/On
the press and, if needed, resend the print
job. If fault persists, call for service.
The finisher malfunctioned012-125, 012-132,
012-211 to 012-265,
012-282 to 012-296
Make sure the module door is fully closed.
Power Off / On the press if fault persists.
Interlock Fail012-302
Remove and replace the staple waste
container in the finisher.
Staple Waste Container near
full
012-400
Check that the Punch Waste Container is
installed in the finisher and inserted cor-
rectly.
Punch Waste Container is not
attached
012-949
Remove the Staple Waste Container and
install a new one.
The Staple Waste Container
is full or near full
024-931
Check that the Staple Waste Container
is installed in the finisher and inserted
correctly.
The Staple Waste Container
is not attached
024-932
Check the staple cartridge and reset cor-
rectly. If needed, replace with a new
cartridge. Resume job.
The booklet staple cartridge
is empty or stapling error oc-
curred
024-943
Add paper to the paper tray.Post-Process Inserter Tray is
empty or out of paper
024-957
Reset/change the paper or cancel the job.When feeding paper from the
Post-Process Inserter Tray, the
designated paper size and the
actual size of paper in the
tray differ.
024-974
Check staples and reset correctly.Finisher staple fault024-976
Check staples and reset correctly.Finisher staple feeding is not
ready
024-977
Check staples and reset correctly.Booklet Maker Finisher staple
operation is not ready
024-978, 024-989
Check staples. Remove and replace the
staple cartridge.
The staple cartridge is empty024-979
Xerox
®
Versant
®
80 Press14-30
User Guide
Press Problem Solving
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