Troubleshooting
Xerox WorkCentre 3550
User Guide
170
IP Conflict
This IP address conflicts with that
of other system
The IP address is used elsewhere. • Check the IP address or obtain
a new IP address.
Jam bottom of duplex Paper has jammed during duplex
printing.
• Clear the jam. (See Paper Jams
on page 164.)
Jam in exit area Paper has jammed in exit area. • Clear the jam. (See Paper Jams
on page 164.)
Jam inside Machine Paper has jammed inside the
machine.
• Clear the jam. (See Paper Jams
on page 164.)
Jam top of duplex Paper has jammed during duplex
printing.
• Clear the jam. (See Paper Jams
on page 164.)
Junk Fax Error
Junk Fax Job Cancelled
The machine has received a fax
from a fax number registered as a
junk fax.
• The received fax data will be
deleted. Reconfirm junk fax
setup. (See Junk Fax Setup on
page 143.)
Line Busy
The line is already engaged.
Try later
The receiving fax machine did not
answer or the line is already
engaged.
• Try again after a few minutes.
Line Error
The Fax Line has a problem.
Try again
Your machine cannot connect with
the receiving fax machine or has
lost contact because of a problem
with the phone line.
• Try again. If the problem
persists, wait an hour or so for
the line to clear again. Or, turn
the ECM mode on (See Fax
Setup on page 140.)
Mail Size Error
Mail exceeds than server support
The mail size is larger than the
supported size by SMTP server.
• Divide your mail or reduce the
resolution.
Mail Size Error
One Page is Too Large
Single page data exceeds the
configured mail size.
• Reduce the resolution and try
again.
Memory Full
Cancel | Start
The memory is full. • Press the left/right arrows to
highlight Cancel or Start, then
press OK. If you select Cancel,
the machine stops the Fax job.
If you select Start, the
machine only sends scanned
documents of the Fax job.
Memory Full
Divide the Job
The memory is full. • Split the transmission into
more than one operation.
Memory Full
Fax memory is full. Print or remove
received Fax job
The memory is full. • Print or remove the received
fax data in the memory.
Message Meaning Suggested Solutions