Xerox WorkCentre 3550 User Manual

Troubleshooting
Xerox WorkCentre 3550
User Guide
172
Pickup roller is worn
[yyy] pickup roller is worn.
Replace with new one
The pickup roller has reached the
end of its lifespan.
• This message appears when
the pickup roller is worn.
Replace the pickup roller with a
new one. Call for service.
Fuser Door is open.
Close it
The fuser door is not securely
latched.
• Close the fuser door until it
locks into place.
Retry Redial? The machine is
waiting for a specified
time interval to redial
a previously busy
station.
• You can press OK to
• immediately redial, or Stop to
cancel the redial operation.
Scanner locked The scanner module is locked. • Unlock the Scanner lock. (See
Machine Components on
page 9) Or switch the machine
off then on. If the problem
persists, call for service.
Self Diagnostics...
Please wait
The engine in your printer is
checking some problems detected.
• Please wait a few minutes.
Send Error
There is a problem in DNS
There is a problem in DNS. • Configure the DNS setting.
Send Error
There is a problem in POP3
There is a problem in POP3. • Configure the POP3 setting.
Send Error
There is a problem in SMTP
There is a problem in SMTP. • Change to the available server.
Send Error
There is a problem in SMTP
authentication
There is a problem in SMTP
authentication.
• Configure the authentication
setting.
Send Error
There is a problem on the NIC
Card
There is a problem on the network
interface card.
• Turn the power switch off and
on. If the problem persists, call
for service.
Toner is empty
Toner is empty. Replace with new
one
The print cartridge has reached
the end of its lifespan. The printer
stops printing.
• Replace the print cartridge.
(See Replacing the Print
Cartridge on page 157.)
Ton e r is Low
Ton e r is Low .
Order new one
Small amount of toner is left in
the cartridge. The estimated
cartridge life of toner is close.
• Prepare a new cartridge for
replacement. You may
temporarily increase the
printing quality by
redistributing the toner. (See
Redistributing Toner on
page 162.)
Message Meaning Suggested Solutions

Xerox WorkCentre 3550 Specifications

General

Print technology	-
Maximum resolution	600 x 600 DPI
Economical printing	Yes
Duplex printing mode	Auto
Warm-up time (from sleep mode)	15 s
Time to first page (black, normal)	8.5 s
Print speed (black, normal quality, A4/US Letter)	35 ppm
Duplex print speed (black, normal quality, A4/US Letter)	17 ppm
Paper input type	Paper tray
Total input capacity	550 sheets
Total output capacity	250 sheets
Total number of input trays	1
Maximum number of input trays	2
Multi-Purpose tray input capacity	50 sheets
Auto document feeder (ADF) input capacity	60 sheets
Custom media width	148 - 210 mm
Custom media length	216 - 356 mm
Paper tray media types	Heavy paper, Lightweight paper, Plain paper, Recycled paper
Paper tray media weight	60 - 105 g/m²
Multi-purpose tray media types	Bond paper, Envelopes, Heavyweight paper, Labels, Letterhead, Plain paper, Recycled paper, Transparencies
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 163 g/m²
Paper tray media weight (imperial)	16 - 28 lbs
Auto Document Feeder (ADF) media weight	50 - 120 g/m²
Multi-Purpose Tray media weight (imperial)	16 - 43 lbs
Auto Document Feeder (ADF) media weight (imperial)	12 - 28 lbs
Internal memory	256 MB
Maximum internal memory	512 MB
Sound power level (standby)	39 dB
Sound pressure level (printing)	55 dB
Maximum duty cycle	75000 pages per month
Page description languages	PCL 5e, PCL 6, PostScript 3
Standard interfaces	Ethernet, USB 2.0
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Wi-Fi	No
Security algorithms	802.1x RADIUS
Mac operating systems supported	Mac OS X 10.3 Panther, Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard
Server operating systems supported	Windows Server 2008, Windows Server 2008 R2
Windows operating systems supported	Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional x64
Maximum number of copies	999 copies
N-in-1 copy function (N=)	2, 4
Time to first copy (black, normal)	10 s
Faxing	Mono faxing
Fax memory	7 MB
Modem speed	33.6 Kbit/s
Fax forwarding to	E-mail, FTP, Fax, PC, SMB
Fax coding methods	JBIG, JPEG, MH, MMR (Fax coding method), MR
Product color	Blue, Grey
Market positioning	Business
Scan to	E-mail, FTP, OCR, PC, SMB, USB
Scanner type	ADF scanner
Maximum scan area	216 x 356 mm
Scan speed (black)	26 ppm
Scan speed (color)	8 ppm
Image formats supported	JPG
Document formats supported	PDF
Optical scanning resolution	300 x 300 DPI
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	60 W
Power consumption (printing)	600 W
Power consumption (PowerSave)	20 W
Power consumption (average operating)	- W
Sustainability certificates	ENERGY STAR
Operating temperature (T-T)	10 - 32 °C
Operating relative humidity (H-H)	20 - 80 %
Package depth	619 mm
Package width	676 mm
Package height	696 mm
Package weight	29700 g
Certification	UL, CE, FCC

Weight and Dimensions

Depth	488 mm
Width	582 mm
Height	553 mm