Xerox WorkCentre 3550 - Page 172

Troubleshooting
Xerox WorkCentre 3550
User Guide
172
Pickup roller is worn
[yyy] pickup roller is worn.
Replace with new one
The pickup roller has reached the
end of its lifespan.
• This message appears when
the pickup roller is worn.
Replace the pickup roller with a
new one. Call for service.
Fuser Door is open.
Close it
The fuser door is not securely
latched.
• Close the fuser door until it
locks into place.
Retry Redial? The machine is
waiting for a specified
time interval to redial
a previously busy
station.
• You can press OK to
• immediately redial, or Stop to
cancel the redial operation.
Scanner locked The scanner module is locked. • Unlock the Scanner lock. (See
Machine Components on
page 9) Or switch the machine
off then on. If the problem
persists, call for service.
Self Diagnostics...
Please wait
The engine in your printer is
checking some problems detected.
• Please wait a few minutes.
Send Error
There is a problem in DNS
There is a problem in DNS. • Configure the DNS setting.
Send Error
There is a problem in POP3
There is a problem in POP3. • Configure the POP3 setting.
Send Error
There is a problem in SMTP
There is a problem in SMTP. • Change to the available server.
Send Error
There is a problem in SMTP
authentication
There is a problem in SMTP
authentication.
• Configure the authentication
setting.
Send Error
There is a problem on the NIC
Card
There is a problem on the network
interface card.
• Turn the power switch off and
on. If the problem persists, call
for service.
Toner is empty
Toner is empty. Replace with new
one
The print cartridge has reached
the end of its lifespan. The printer
stops printing.
• Replace the print cartridge.
(See Replacing the Print
Cartridge on page 157.)
Ton e r is Low
Ton e r is Low .
Order new one
Small amount of toner is left in
the cartridge. The estimated
cartridge life of toner is close.
• Prepare a new cartridge for
replacement. You may
temporarily increase the
printing quality by
redistributing the toner. (See
Redistributing Toner on
page 162.)
Message Meaning Suggested Solutions