Agilent 4150 TapeStation System Manual 213
Troubleshooting
10
Instrument Communication
USB Connection
The TapeStation instrument connects to bundled laptops via a specific USB
cable ( USB cable A to B, 2 m (5188-8047)). Do not exchange this cable for a
different one. Undesired connection timeout due to different transfer rates
can occur if using a different cable.
For instructions on connecting your TapeStation instrument and laptop,
please consult the section “Initial Setup of the System” on page 45 and
additionally the latest Readme.pdf.
• Do not install other USB devices.
• Review the section “Windows Device Manager” on page 213 for further
details on how to verify a proper USB connection.
Windows Device Manager
Upon connecting the TapeStation instrument to the laptop the device manager
of your operating system will populate entries specific for the TapeStation
instrument. Please refer to the figure below showing conditions for a correctly
established instrument connection. The example shows the HP 650G1 laptop
which is one model supplied as bundled laptop with 4200 TapeStation
systems. Other bundled laptops will vary in details.
The three relevant items associated with the connection of the TapeStation
instrument are:
1 USB Serial Port (COM x)
2 uEye UI-148xLE Series
3 USB Serial Converter
In case you swap USB ports, give the operating system sufficient time to register this
internally. Wait 1 minute after unplugging before plugging the USB connection into a
different USB slot.
The use of an additional USB mouse is not critical.
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