Ayyeka Wavelet - Technical Support - Contact Information

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www.ayyeka.com | +1 (310) 876-8040 | info@ayyeka.com 129

Technical Support – Contact Information

Address: Ayyeka Technologies, Inc.

5 Kiryat HaMada Street

Jerusalem, Israel 9777605

Phone: +1.310.876.8040 (US)

+972.2.624.3732 (IL)

Email: support@ayyeka.com

Internet: www.ayyeka.com

Main Page

Table of Contents2
Notices7
- Trademark Acknowledgments7
- FCC Notice7
- Compliance Information7
Glossary8
Introduction9
- Scope9
- Related Documentation9
Product Overview10
- Wavelet Kits11
- Wavelet Device11
- Sensor Integration11
- User Interface12
Installing the Wavelet Kit13
- Assembling the Wavelet Kit13
- Connecting to an External Power Source13
- Turning the Wavelet on14
Ayyeka Web-Based Data Management System15
- Accessing the Data Management System15
- Understanding Sites' Hierarchy15
- Understanding User Roles17
  - Account Roles17
  - Organization Roles17
- Getting Started17
Using the Ayyeka Visualization Window19
- Viewing Site Information21
- Understanding the Data Stream Chart23
- Comparing Data Streams24
Generating Reports26
- Stream History Report26
- Aggregation Report28
- Custom Stream History Report31
Managing Sites34
- Viewing a Site34
- Editing a Site35
  - Changing the Site Name and Organization35
  - Changing the Site Location37
Managing Devices38
- Managing Device Configuration39
  - Setting the Device Transmission Intervals39
  - Setting the Device Sampling Interval42
- Viewing the Files Sent and Received by the Device42
- Viewing the Device Event Log42
- Viewing the Commands Sent to the Device43
- Viewing the Health of the Device44
- Viewing Device Cellular Information45
- Managing Device Technical Alerts45
- Setting the Device Reporting Profile50
- Setting up Live Notifications52
  - Cancelling Live Notifications53
Managing Data Streams55
- Viewing a Data Stream55
- Editing a Data Stream56
- Hiding a Data Stream58
- Viewing and Filtering Samples60
- Configuring Data Stream Thresholds62
- Viewing and Editing the Treatment of Raw Data75
- Managing a Stream's Sampling Interval81
Managing Organizations89
- Adding an Organization89
- Editing an Organization91
Managing Users92
- Viewing the List of Users92
- Inviting a New User93
- Editing, Disabling or Deleting a User98
- Adding Existing Users to Organization(S)99
Managing User Groups101
- Adding a User Group102
- Assigning a User to a Group104
- Removing a User from a Group105
- Editing a Group105
Sharing Sites and Accounts106
- Sharing Sites with any User106
- Sharing an Account with any Ayyeka User108
Setting Personal Preferences110
- Setting Your Own User Details110
- Customizing Your User Interface Display115
Using the Ayyeka API117
- Using the Ayyeka REST API117
  - Gaining Access to Ayyeka Data Via the REST API117
  - Using the Ayyeka REST API Methods121
- Using the Ayyeka SOAP API122
  - Gaining Access to Ayyeka Data Via the SOAP API122
  - Using the Ayyeka SOAP API Methods123
Maintenance124
- Wavelet Battery Replacement124
  - Battery Replacement Instructions124
Troubleshooting126
- Wavelet Device Does Not Turn on126
- LED Light Status Indicators127
  - Leds Status Indications127
  - Accessing the Interface Board Leds128
- Technical Support - Contact Information129
Faq130
- Is the Wavelet Activator Unique Per Device130
- Why Are Updated GPS Coordinates Not Appearing in the UI130
- What Is the Recommended Range for the Device Cellular Signal130
- How Can I Change the Destination Server Address131
- Why Are Device Configuration Changes Not Taking Effect132
  - Rebooting a Device132
Specifications133
- Wavelet Specifications133
- Wavelet Mechanical Drawings136

Ayyeka Wavelet - Technical Support - Contact Information

Table of Contents