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MANAGING USER GROUPS
Alert Groups
The main purpose of a user group is to define alert groups – that is, define which users will receive which
threshold alerts.
The full process includes the following actions:
1. On the one hand, create a user, create a user group, and assign users to the group. Refer to Inviting a
New User, Adding a User Group and Assigning a User to a Group.
2. On the other hand, set thresholds. You can:
Set data stream thresholds and define which groups will receive alerts when the thresholds are
exceeded. Refer to Configuring Data Stream Thresholds and Defining a Threshold’s Alert Recipients.
Set device thresholds, and define which groups will receive alerts when the thresholds are crossed.
Refer to Managing Device Technical Alerts.
Site-sharing
A user group can also serve as a mechanism for sharing sites with any user. For a full description and instructions,
refer to Sharing Sites with Any User.
Note: Only a user with an “Owner” role can manage user groups. An Account Owner
can manage user groups in any organization, while an Organization Owner can
manage the user groups in his organization.
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